SASSA SRD R370 SC19 Application
If you’re struggling to make ends meet in South Africa, the SASSA SRD R370 grant (SC19) can offer real relief. But knowing how to apply the right way, and what happens after you do, isn’t always easy.
That’s why we’ve broken it all down in plain language. From who qualifies and how to apply online, to how payments work and what to do if your application is declined, this is your complete 2025 guide.
How to Apply for SASSA SRD R370 Grant? (Quick Steps)
To apply for the SASSA SRD R370 grant, visit https://srd.sassa.gov.za/sc19/application, enter your ID and mobile number, accept the terms, and submit your application. Ensure your details match Home Affairs records. You’ll get an OTP for verification. Once approved, SASSA will confirm payment dates via SMS or status check.
What is the SASSA SRD R370 SC19 Grant?
The Social Relief of Distress (SRD) R370 grant is a temporary grant offered by the South African Social Security Agency (SASSA) to help individuals who have no means of income. It was previously R350 and increased to R370 as of April 2024. This amount is paid monthly to approved applicants for a limited period.
This grant is especially aimed at:
- South African citizens
- Permanent residents
- Refugees
- Asylum seekers
- Special permit holders
- Unemployed individuals with no alternative income
To keep the system secure, biometric verification is now mandatory from 7 June 2025 for all New Applications of SRD R370 Grant
What You Need Before You Apply for SRD R370 Grant?
Before you begin your online application, make sure you have the following documents and information ready:
- Smart ID card or green barcoded ID
- Mobile phone number (registered in your name)
- Proof of residence (e.g., utility bill or official letter)
- Email address (to receive application updates)
- Disability report (if applicable)
- Banking details (for direct deposit option)
Step-by-Step: How to Apply for the SRD R370 Grant (SC19)
Step 1: Go to the Official SRD Application Portal
Visit the official SASSA SRD SC19 portal at: https://srd.sassa.gov.za/sc19/application
- Enter your mobile number to receive a one-time PIN (OTP)
- Type the OTP in the verification box
- Tap “Verify PIN” to continue
Step 2: Accept the Declaration and Consent
After verifying your phone number:
- Carefully read the Declaration and Consent form
- Click on “Submit” once you agree to the terms
This confirms you allow SASSA to use your information for processing and verification.
Step 3: Complete the Application Form
Now, fill in the detailed SRD R370 application form. You’ll need to include:
- Full Name and Surname (as per your ID)
- ID Number
- Email Address
- Gender
- Highest education qualification
- Last employment date
- Disability status
- Citizenship type
- Complete residential address (province, municipality, ward number, etc.)
- Phone number (for SMS notifications)
Click “Submit” once everything is filled in. You’ll receive a 6-digit Application ID save this number. It’s your official reference for tracking your application status.
Step 4: Choose Your Payment Method
You have three options for receiving your grant payment:
Option A: Use Your Own Bank Account
- Select your bank (e.g., Capitec, FNB, Nedbank, ABSA)
- Enter the branch and account number
- Choose account type (savings, cheque, transmission)
- Submit your details
Option B: Request a Post Bank Account
SASSA can open a Postbank account for you.
Option C: Cash Send Option
Receive your grant via a mobile cash transfer. This method is supported by major banks and retail partners.
How to Apply for SASSA R370 via WhatsApp?
SASSA also allows applicants to register using WhatsApp. Here’s how:
- Save this number: 📱 082 046 8553
- Open WhatsApp and message: “Hi”
- Follow the prompts to begin your application
- Click the secure link sent to you
- Complete the online form and submit
How to Check Your SRD R370 Application Status?
Once your application is submitted, you can check its progress via SASSA Status Check tool:
- Visit: http://srd.sassa.gov.za/SC19/STATUS
- Enter your Phone Number and Application ID
- Click “Submit”
- View your current grant status
How Long Does SASSA Application Approval Take?
SASSA aims to respond within 30–40 days, but delays can push the waiting period to up to 90 days. If you receive no feedback after 3 months, visit your nearest SASSA office to follow up.
What Do the SASSA SRD Statuses Mean?
Status | What It Means | Action Required |
Application Complete | You have successfully applied. Monthly checks follow. | Recheck status monthly. |
Bank Details Pending | Application approved, but no payment info submitted. | Add your banking details online. |
Reapplication Pending | You haven’t reapplied for the new cycle. | Reapply now. |
Status Pending | Application still under review. | Wait for final decision. |
Status Declined | Your application was rejected. | File an appeal (see below). |
Identity Verification Failed | Your ID does not match Department of Home Affairs data. | Fix ID details and reapply. |
Cancelled | Your application was cancelled. | Submit an appeal to reinstate it. |
What If My Application Was Declined?
You still have a chance to appeal through the SRD DSD Appeals Platform.
Steps to Submit an Appeal:
- Go to: https://srd.sassa.gov.za/appeals
- Click “Lodge SRD Appeal”
- Enter your mobile number and verify it via OTP
- Select the reason for the decline (e.g., “Another income source identified”)
- Type your motivation for appeal
- Submit the appeal request
Final Takeaways
The SRD R370 grant is more than just a payout it’s a safety net for many. But small mistakes or missing steps can delay or block your application. Make sure to verify your ID, submit your banking info, and track your status regularly. And remember biometric checks are now required for all new applicants.
For updates, visit the official SASSA portal: https://srd.sassa.gov.za/sc19/application
Frequently Asked Questions
Q. What is the SASSA SRD SC19 grant amount in 2025?
The current monthly payment is R370.
Q. Can I reapply if I miss a cycle?
Yes, reapplication is allowed every 3 months if you still qualify.
Q. How do I receive my Application ID?
Once you submit your form, SASSA will issue a 6-digit Application ID. Save it for tracking.
Q. Can I change my Banking Details later?
Yes, you can log in again at the SRD Portal and update your banking information.
Q. Who needs Biometric verification?
All new applicants from 7 June 2025 must complete biometric verification.