Check SASSA Child Support Grant Status Online

Need financial help raising a child in South Africa? SASSA’s Child Support Grant delivers R830 monthly to eligible caregivers. This complete guide shows you how to check your status online instantly and understand all grant requirements.

Check SASSA Child Support Grant Status Online (Quick Answer)

To check your SASSA Child Support Grant Status online follow these four easy steps:

  • Visit the official SASSA status check website at https://srd.sassa.gov.za/sc19/status
  • Enter your 13-digit ID number in the first field
  • Type the cell phone number you used during application in the second field
  • Click the “Submit” button

Within seconds, your current grant status will appear on screen. This tells you whether your application is approved, being processed, or requires additional information.

What is the SASSA Child Support Grant?

The SASSA Child Support Grant helps South African families with limited income care for their children. The government provides this monthly payment to help cover basic needs like:

  • Food and nutrition
  • Clothing
  • School supplies
  • Healthcare needs

This is one the SASSA grant types, yet this grant isn’t meant to cover all expenses but serves as vital support for families raising children in challenging financial circumstances.

How Much is the Child Support Grant in 2025?

As of 2025, each eligible child receives R560 per month, broken down as:

  • R560 basic grant amount
  • R280 top-up payment

This R830 monthly payment helps thousands of families provide better care for their children across South Africa.

Who Qualifies for the Child Support Grant?

To receive the Child Support Grant, you must meet these requirements:

Caregiver Requirements

  • You must be the child’s primary caregiver (parent, grandparent, or guardian)
  • You must be a South African citizen or permanent resident
  • Your income must fall below specific thresholds:
    • Single caregivers: Maximum R52,800 yearly income
    • Married couples: Maximum R105,600 combined yearly income
  • You must live in South Africa

Child Requirements

  • Under 18 years old
  • Not living in a state institution
  • Lives with you (the caregiver)
  • You are not paid to look after the child

Important note: You can receive grants for up to 6 children who aren’t your biological or legally adopted children.

Documents Needed for Child Support Grant Application

If you haven’t applied yet, gather these documents before visiting your local SASSA office:

  • Your South African ID book or card
  • The child’s birth certificate
  • Proof of your income (payslips, bank statements)
  • Proof of your address (utility bill, lease agreement)
  • If you’re not the parent, bring a sworn statement from police, social worker report, or school principal letter

Don’t worry if you’re missing some documents. SASSA can still help you apply with alternative proof and assist with getting the missing documents.

How to Apply for the SASSA Child Support Grant?

Applying for the Child Support Grant involves a straightforward process that you can complete at any SASSA office. Here’s a step-by-step guide to help you apply:

Step 1: Visit Your Nearest SASSA Office

Find the SASSA office closest to where you live.

Step 2: Bring All Required Documents

Take these essential documents with you:

  • Your South African ID book or card
  • The child’s birth certificate
  • Proof of your income (recent payslips or a bank statement)
  • Proof of address (utility bill, lease agreement, or affidavit from local authority)
  • Your bank details if you want the money paid into your account
  • If you’re not the parent, bring an affidavit proving you’re the primary caregiver

Step 3: Complete the Application Form

At the SASSA office:

  1. Ask for the Child Support Grant application form
  2. A SASSA official will help you fill out the form correctly
  3. Answer all questions honestly and completely
  4. Double-check all information before submitting

Step 4: Submit Your Application and Get a Receipt

After completing the form:

  1. Hand in your application with all supporting documents
  2. The SASSA official will check everything is correct
  3. You’ll receive an official receipt with your application reference number
  4. Keep this receipt safe as proof of your application

This receipt is very important! You might need it later if there are any questions about your application.

Four Ways to Check Your SASSA Grant Balance

Once approved, you can check your grant balance through these methods:

  1. USSD Code: Dial *120*3210# or *120*69277# from your cell phone
  2. ATM Check: Visit any ATM that offers balance inquiries (fees may apply)
  3. WhatsApp: Send a message to 082 046 8553
  4. SASSA Call Center: Call the toll-free number 0800 601 011

Regular balance checks help you track your payments and ensure you receive the correct amount each month.

Payment Methods for the Child Support Grant

SASSA offers three ways to receive your grant money:

  1. Cash Payment: Collect at designated SASSA pay points on specific days
  2. Bank Deposit: Direct deposit into your bank or Postbank account
  3. Organizational Payment: Payment to an organization helping care for the child

If you can’t collect the money yourself, you can appoint someone you trust. Visit your local SASSA office to arrange this properly.

What Happens When Your Application is Denied?

If SASSA denies your application, don’t lose hope:

  1. You’ll receive a letter explaining the reasons for denial
  2. You have 90 days to appeal to the Minister of Social Development
  3. Write a clear letter explaining why you believe you qualify
  4. Include any new information or evidence supporting your case
  5. Submit your appeal through your local SASSA office

Many applications get approved on appeal when additional information is provided.

When Does the Child Support Grant Stop?

The grant payments will stop when:

  • The child turns 18 years old
  • The child passes away
  • The child enters a state care facility
  • You don’t collect the grant for three consecutive months
  • The child leaves South Africa
  • Your circumstances change and you no longer qualify

Always inform SASSA about changes in your situation to avoid problems with your grant.

Grant Reviews and Updates

SASSA may review your grant periodically to ensure you still qualify. When this happens:

  • You’ll receive notice three months before the review date
  • You must provide updated information about your circumstances
  • If you receive payments through a bank, you’ll need to complete a life certificate yearly
  • Failure to cooperate with reviews may result in grant suspension

Getting Help With Your Child Support Grant

If you need assistance with your grant:

  • Call SASSA’s toll-free helpline: 0800 60 10 11
  • Visit your nearest SASSA office for in-person help
  • Check the official SASSA website: www.sassa.gov.za

SASSA staff are trained to help with applications, status checks, and answering your questions.

Conclusion

The SASSA Child Support Grant provides essential support to millions of South African children. By knowing how to check your status online and understanding the grant requirements, you can ensure your family receives this vital assistance. Remember that this grant helps give children a better start in life by supporting their basic needs during their crucial development years.