How to Check SASSA Balance Without Airtime?

Trying to check your SASSA balance but you’re out of airtime? Don’t stress. You can still check your SASSA grant balance without spending a cent.

Whether you use a basic phone or smartphone, there are simple, free methods that work even with zero airtime or data.

How to Check SASSA Balance Without Airtime? (Quick Summary)

Dial *120*3210# or *120*69277# using your registered mobile number to check your SASSA grant balance for free. You can also use WhatsApp (082 046 8553), visit a partnered retailer, or check via ATM using your SASSA card and PIN.

Can You Check SASSA Balance Without Airtime in 2025?

Yes. The South African Social Security Agency (SASSA) allows beneficiaries to check their balance for free through selected methods. These include USSD codes, WhatsApp, ATMs, and partner retailers. Most of these services are available 24/7 and don’t need any credit or mobile data.

The only requirement is that you use the same phone number registered with SASSA during your grant application. If that number is outdated or inactive, you’ll need to update it first before using these options.

Method 1: Use Free USSD Codes

Primary USSD Code: *120*3210#

1. Dial *120*3210# on your cellphone.
2. Enter your 13‑digit South African ID number when asked.
3. Choose Balance Enquiry from the menu.
4. Wait a few seconds; the amount appears on screen or arrives via SMS.

Backup USSD Code: *120*69277#

If the first code stalls, repeat the same steps with *120*69277#. Both USSD sessions cost nothing, provided you use the SIM number registered with SASSA.

Tip: Check for a strong signal before dialing; time‑outs often come from weak coverage rather than SASSA’s system.

Method 2: Chat to SASSA on WhatsApp

1. Save 082 046 8553 as “SASSA” in your contacts.
2. Open WhatsApp and send “Hi” to the number.
3. Follow the automated prompts until you see Balance Enquiry.
4. Type your ID number and confirm your registered cellphone number.
5. The chatbot replies with your current grant balance.

Because WhatsApp uses minimal data, most networks classify these messages as data‑free for SASSA services.

Method 3: Check at an ATM

If your grant lands in a SASSA card or personal bank account, you can read the balance at any cashpoint:

1. Insert your SASSA card.
2. Enter your PIN.
3. Select Balance or Balance Enquiry.
4. View the amount on screen or print a slip.

Banks usually waive fees on SASSA‑linked cards, yet private bank accounts may charge a small inquiry fee so use a SASSA partner ATM (e.g. Postbank) whenever possible.

Method 4: Ask Partner Retailers

Major chains let you confirm balances at service desks:

Retailer	Where to go	What to bring
Shoprite / Checkers / Usave	Money Market counter	SASSA card + ID
Boxer	Money Kiosk	SASSA card + ID
Pick n Pay	Customer care desk	SASSA card + ID
Spar	Cash office	SASSA card + ID

Staff will swipe your card and hand you a printed slip. This option suits people already shopping and avoids ATM queues.

Method 5: View Through a Banking App (Optional)

Beneficiaries who route grants into Capitec, FNB, Nedbank, Standard Bank, or similar can:

1. Log in to the mobile banking app.
2. Select the account receiving the grant.
3. Check the available balance.

Data is required, yet no airtime is needed. Banking apps are normally zero‑rated on local networks.

Troubleshooting Common Issues

Problem	Quick Fix
USSD says “Invalid user”	Ensure the SIM number matches the one submitted to SASSA.
WhatsApp chatbot stops replying	Check data connection, then send the word MENU to restart.
ATM shows “Card blocked”	Visit the nearest SASSA office with your ID for assistance.
Retail desk rejects your card	Try another shop branch or confirm the card is activated.

Keep Your Contact Details Up to Date

SASSA links every grant to a specific phone number for OTPs and critical updates. If you change SIM cards:

1. Bring your ID and SASSA card to a local office.
2. Request a cellphone‑number update.
3. Wait for confirmation before using USSD or WhatsApp again.

An outdated number is the top reason balance checks fail, you can learn more about Changing SASSA Phone number on our website.

Security Reminders

• Never share your PIN, ID copy, or OTP with strangers.
• Ignore messages asking for “activation fees” or personal banking details.
• Log out of banking apps on shared devices.
• Report lost or stolen cards immediately via the SASSA helpline: 0800 60 10 11.

Final Word

You do not need airtime or even smartphone data to see your grant balance. USSD, WhatsApp, ATMs, and partner retailers offer simple, cost‑free checks that keep you informed and in control. Stick to official channels, keep your mobile number current, and you’ll never be surprised by your SASSA balance again.