How to Check SASSA SRD Grant Status on WhatsApp in 2025?

Checking your SRD grant status can be frustrating and time-consuming when you don’t know the right process. Many South Africans struggle to verify their SASSA applications efficiently. WhatsApp offers a simple solution that gives you instant updates without visiting SASSA offices or spending airtime on calls.

How to Check Your SASSA SRD Grant Status via WhatsApp in 2025?

Verifying your SASSA SRD grant status through WhatsApp is straightforward. Follow these steps to check if your application has been approved:

Step 1: Save the Official SASSA WhatsApp Number

First, add the official SASSA WhatsApp number to your contacts:

• Primary number: 0600 123 456
• Alternative number: 0820 468 553

Save either of these numbers with a name like “SASSA Status” for easy identification.

Step 2: Gather Your Required Information

Before starting the chat, have these details ready:

• Your South African ID number
• The phone number you used during application
• Your SRD grant application ID

Step 3: Start the WhatsApp Conversation

Open WhatsApp on your phone and follow these actions:

1. Tap the chat icon or the green plus sign to start a new conversation
2. Select the SASSA contact you saved earlier
3. Type “Hi” or “Hello” and send it
4. You’ll receive an automated menu with options
5. Reply with “SRD R370 Status” or simply “STATUS”

Step 4: Provide Your Personal Details

When prompted, share your information in this format:

• ID Number: (your 13-digit South African ID)
• Phone Number: (the mobile number used in your application)
• Application Reference/ID: (your SRD grant application number)

Step 5: Receive Your Application Status

After submitting your information, you’ll receive an automated response with your current grant status. This typically happens within minutes, but might take longer during busy periods.

Understanding Different SASSA Status Messages on WhatsApp

When checking your SASSA application status, you might receive one of these responses:

1. Status Approved

This means your application has passed all verification checks. You’re eligible for the R370 grant and payment will be processed soon. Check your preferred payment method for the funds.

2. Status Pending for Current Month

Your application is still under review. SASSA is verifying your details and eligibility for the current payment cycle. You’ll need to wait for the final decision.

3. Status Declined for Current Month

Your application has been rejected for the current month. The message usually includes specific reasons, such as:

• Employment status (you’re currently employed)
• UIF benefits received
• Other social grants already being paid to you
• Income above the threshold

4. Status Failed Due to Identity Verification Failed

This indicates SASSA couldn’t verify your identity. The information you provided doesn’t match official records. Double-check your details and try again.

How to Check SASSA Appeal Status on WhatsApp?

If your SRD grant application was declined and you’ve submitted an appeal, you can track its progress through WhatsApp:

1. Send “Hello” to the SASSA WhatsApp number
2. Select the “Appeal Status” option from the menu
3. Provide your ID number and appeal reference number when prompted
4. Wait for the system to process your request
5. You’ll receive your current appeal status within moments

How to Check Your SASSA Balance via WhatsApp?

You can also verify your SASSA balance using WhatsApp through two methods:

If You Use a Bank for Payments:

1. Save your bank’s official WhatsApp number
2. Start a chat and request your current balance
3. Authenticate as required by your bank
4. View your account balance, which will show your SASSA payment if it’s been processed

If You Don’t Use a Bank:

1. Message the SASSA WhatsApp number
2. Select the “Balance Check” option
3. Provide your Grant ID when requested
4. SASSA will reply with information about your grant payment status

How to Apply for the SASSA SRD R370 Grant via WhatsApp?

WhatsApp also offers a convenient way to apply for the SRD R370 grant:

1. Message “SASSA” to the WhatsApp number
2. Select “SRD Grant Application” from the options
3. You’ll be guided through a step-by-step application process
4. Provide all requested personal and financial information
5. Confirm your application by typing “YES” when asked to accept terms
6. You’ll receive a confirmation message with your application reference number

Frequently Asked Questions

Q: Is the SASSA WhatsApp service free to use?

A: Yes, the SASSA WhatsApp service is free. However, you’ll need an active internet connection or mobile data to use WhatsApp.

Q: Can I appeal a rejected application through WhatsApp?

A: Yes, starting in 2025, you can submit and track appeals through the SASSA WhatsApp platform by selecting the appeal option from the main menu.

Q: How often should I check my SRD status?

A: SASSA recommends checking your grant status once per payment cycle (monthly). Checking too frequently won’t change your status.

Q: Can I update my personal information via WhatsApp?

A: Yes, you can update certain details like your phone number and payment method through the SASSA WhatsApp service by selecting “Update Information” from the menu options.