How to Cancel SASSA SRD R370 Grant Payments in 2025?

If you no longer qualify for the SASSA SRD grant, cancelling it immediately is crucial. Continuing to receive payments when ineligible is considered fraud and can result in legal action by SASSA, including potential criminal charges and mandatory repayment.

Why You Should Cancel Your SRD Grant?

The South African Social Security Agency (SASSA) provides the Social Relief of Distress (SRD) grant of R370 to eligible citizens facing financial hardship. However, your circumstances may change, making you no longer eligible for this support.

SASSA has clearly stated that continuing to receive grant money when you don’t qualify is considered fraud. The agency has systems in place to detect such cases and can take legal action against individuals who knowingly accept payments they’re not entitled to.

Common reasons why you might need to cancel your SRD grant include:

Starting a new job or employment
Income increasing above R624 per month
Receiving another government grant
Moving out of South Africa
No longer needing financial assistance
Errors in your original application

How to Check If You’re Still Receiving Payments?

Before cancelling, confirm if your grant is still active:

Visit the official SASSA status check page at srd.sassa.gov.za
Enter your 13-digit South African ID number
Type the mobile number you used during application
Click “Submit” to see your current grant status
Check your bank account for recent SASSA deposits

If your status shows as “Period Approved” and you’re receiving monthly payments but no longer qualify, you should cancel immediately.

Step-by-Step: How to Cancel SASSA SRD R370 Grant Payments?

Follow these simple steps to cancel your SASSA grant:

Step 1: Access the Official SASSA SRD Portal

Open your web browser and go to official SRD portal. This is the only legitimate website for cancelling your grant. Avoid using any unofficial sites that may compromise your personal information.

Step 2: Find the Cancellation Option

Look for the “Cancel my Application” section on the homepage. You’ll see a yellow button with the text “click here to cancel online.” Click this button to start the process.

Step 3: Enter Your Identification Details

On the new page that opens:

Type your 13-digit South African ID number exactly as it appears on your ID card
Enter the 10-digit phone number you used when applying for the grant
Double-check both numbers for accuracy before proceeding

Step 4: Verify Your Identity

Click the “Send PIN” button. SASSA will send a one-time password (OTP) to your registered phone number. This security step ensures only you can cancel your grant.

Step 5: Enter the OTP and Access the Cancellation Form

Type the OTP you received into the provided field. Once verified, the cancellation form will appear on your screen.

Step 6: Complete the Cancellation Form

Fill out all required information:

Your full name
Email address (if available)
Select the main reason for cancellation from the dropdown menu
Provide any additional comments if needed

Step 7: Submit Your Cancellation Request

After reviewing all information for accuracy, click the “Submit” button. The system will process your request immediately.

Step 8: Save Your Confirmation

SASSA will send a confirmation email or SMS stating that your SRD grant has been cancelled. Save this message as proof of cancellation. You might need it for future reference if any issues arise.

What Happens After Cancellation?

Once you’ve successfully cancelled your SASSA SRD grant:

Payments will stop from the next payment cycle
Your application status will change to “Cancelled” in the SASSA system
You’ll no longer appear on the list of active beneficiaries
Any pending appeals or reviews will be automatically closed

If you had pending payments for previous months when you were still eligible, you might still receive these funds. This is normal and doesn’t mean your cancellation wasn’t successful.

Can You Reinstate a Cancelled SRD Application?

Yes, you can apply for reinstatement if your circumstances change again. However, you must:

Meet all current eligibility requirements
Submit a new application through the standard application process
Undergo verification checks by SASSA
Wait for approval before expecting any payments

Remember that SASSA updates eligibility criteria periodically, so check the latest requirements before reapplying.

Tips to Avoid Problems During Cancellation

To ensure a smooth cancellation process:

Use only the official SASSA website
Make sure your phone is switched on to receive the OTP
Use the same ID number and phone number from your original application
Complete the cancellation during SASSA’s operating hours (8:00 AM to 4:00 PM weekdays)
Take screenshots of each step as backup
Keep all confirmation messages

When to Contact SASSA Directly?

If you face any of these issues, contact the SASSA helpline at 0800 601 011:

Cannot access the online cancellation system
Don’t receive the OTP after multiple attempts
Get error messages during the cancellation process
Need to cancel urgently due to major life changes

By promptly cancelling your SRD grant when you’re no longer eligible, you help ensure that SASSA can direct these limited resources to South Africans who truly need financial support. You also protect yourself from potential legal complications that could arise from improper grant receipt.