How to Fix SASSA SRD “NSFAS Registered” Error?

Is your SASSA SRD application rejected because it says you’re registered with NSFAS? This error can stop your R370 monthly grant, even if you don’t get student funding

It’s frustrating, but you can fix it! This guide shows you clear, simple steps to solve this problem in 2025 and get your grant back.

How to Resolve SASSA SRD R370 “NSFAS Registered” Error? (Quick Summary)

To fix the SASSA SRD “NSFAS Registered” error! Go to srd.sassa.gov.za/sc19/reconsideration, lodge a reconsideration request within 30 days, and attach proof like an NSFAS letter or affidavit confirming you receive no funding. If SASSA denies it, file an appeal at srd.sassa.gov.za/appeals/appeal. Suspect fraud? Report it to SASSA at 0800 60 10 11.

What Does the “NSFAS Registered” Error Mean?

When you apply for the Social Relief of Distress (SRD) grant, the South African Social Security Agency (SASSA) checks your ID number against the National Student Financial Aid Scheme (NSFAS) database.

If your ID shows up as linked to NSFAS, SASSA thinks you’re getting student funding and says no to your SRD grant.

But sometimes, this check goes wrong. You might see this error because:

You applied for NSFAS in the past but didn’t get funded.
You used to get NSFAS but don’t anymore because you’re no longer a student.
Someone else used your ID to apply for NSFAS, which could be fraud.

This error can block your grant unfairly, but you can take action to sort it out. Here’s how.

How to Fix SASSA SRD “NSFAS Registered” Error?

Follow these straightforward steps to fix the “NSFAS Registered” error and prove you’re eligible for the SRD grant. Each step uses official SASSA processes to keep things simple and safe.

1. Request a Reconsideration from SASSA

If you’re sure the error is a mistake, ask SASSA to look at your application again. Here’s what to do:

Go to the SASSA SRD reconsideration website at srd.sassa.gov.za/sc19/reconsideration.
Click on “Application for Reconsideration.”
Type in your South African ID number and the phone number you used for your SRD application.
Fill out the form carefully, answering all questions.
Send your request and wait for SASSA to reply.

You need to do this within 30 days of seeing the error message. If the error pops up again next month, submit a new request each time. SASSA data from 2024 shows that about 65% of reconsideration requests with good proof get approved.

2. Gather Proof to Support Your Case

To show you’re not getting NSFAS funding, collect documents that back up your claim. Try to get these:

Official NSFAS letter: Contact NSFAS through their website (www.nsfas.org.za) or call 08000 67327 to get a letter saying you’re not funded.
Letter from your school: If you study, ask your college or university for a letter that says you don’t get NSFAS money.
Sworn statement: Write an affidavit at a police station, explaining why the error is wrong. Include your full name, ID number, and contact info.

Check that all your details match what’s on your SRD application. Wrong details can slow things down. Upload these documents on the SASSA reconsideration portal or drop them off at a SASSA office.

3. Appeal if Your Request Is Denied

If SASSA still says no after your reconsideration, you can appeal the decision. Here’s how:

Visit the SASSA Appeals Portal at srd.sassa.gov.za/appeals/appeal.
File your appeal within 30 days of the reconsideration rejection.
Add all your documents, plus any extra proof you didn’t send before.

Appeals take time, but they work. In 2024, SASSA approved about 20% of SRD appeals after initial denials, according to their reports. Stay patient and check your status regularly.

4. Report Identity Fraud if Needed

If you think someone used your ID to apply for NSFAS without your permission, act fast:

Call SASSA’s fraud hotline at 0800 60 10 11 or visit a SASSA office to report the problem.
File a fraud case with the South African Police Service (SAPS) and get an affidavit to prove your ID was misused.
Wait for SASSA to investigate. This can take a few months, but it clears your name.

SAPS reported over 12,000 grant-related fraud cases in 2024, so don’t delay reporting.

How to Prevent This Error in the Future?

Once you fix the error, keep your SRD application safe with these tips:

Double-check your info: Make sure your ID and phone number are correct on all SASSA and NSFAS forms.
Update NSFAS records: If you stop studying or don’t get NSFAS funding anymore, tell NSFAS to update their system.
Track your application: Check your SRD status every month at srd.sassa.gov.za.

Conclusion

The “NSFAS Registered” error is a pain, but you can fix it. Submit a reconsideration request, provide clear proof, and appeal if needed. If fraud’s the issue, report it right away.

Use SASSA’s official websites and hotlines to sort it out and secure your SRD grant in 2025. Start now to get back on track!