SASSA Change Banking Details for SRD R370 Grant

What if your SASSA SRD payment never arrives because your bank account changed and SASSA still has the old one? In 2025, I know how important that SRD R370 is. If your banking details are wrong, your money won’t reach you. Here’s exactly how I updated/changed my bank info with SASSA safely and without any stress.

How to Change Banking Details for SASSA SRD R370 in 2025? (Quick Summary

Go to https://srd.sassa.gov.za/said and scroll to the section titled “How do I change my banking details?” Enter your 13-digit South African ID number. You’ll get an SMS with a secure link. Tap the link, enter your new bank details, bank name, account number, branch code, and account type. Submit and wait 5–10 working days for confirmation.

What You’ll Need Before Changing Your SASSA Bank Info?

To avoid delays, make sure you have the following ready before updating:

Your 13-digit South African ID number
Your registered cellphone number (used in your SRD application)
A bank account in your name only
A stable internet connection

SASSA does not allow deposits into accounts that don’t match the ID on record.

How to Change SASSA Banking Details Online? Step by Step

Follow the below easy steps to change your SASSA SRD Banking Details Online.

Step 1: Go to the SASSA SRD Website

Visit srd.sassa.gov.za. This is the official site to manage SRD R370 details.

Step 2: Choose Your Category

Select your correct category:

South African ID Holder
Asylum Seeker or Special Permit Holder

This step ensures that SASSA checks the correct database.

Step 3: Find “How do I change my banking details?”

Scroll down the homepage and click on the link labeled “How do I change my banking details?”

Step 4: Enter Your South African ID Number

Type in your 13-digit ID number. SASSA will send a secure SMS to your registered phone with a link.

Step 5: Click the Link in the SMS

Open the link as soon as you get the SMS. This URL is unique to your profile and expires quickly.

Step 6: Fill in Your New Banking Details

You’ll now be on a secure form. Provide the following:

Bank Name (e.g., Capitec, FNB, ABSA, TymeBank, Postbank)
Account Number
Branch Code (6 digits)
Account Type (Cheque or Savings)

Double-check each field. Incorrect data will delay your grant.

Step 7: Submit and Wait for OTP

Click submit. You’ll receive a One-Time PIN (OTP) on your phone. Enter it to confirm the update.

🔒 Make sure your SIM card is registered in your name. Otherwise, you might not receive the OTP.

Step 8: SASSA Verifies Your Bank Details

SASSA confirms your new account with your bank and the Department of Home Affairs. This takes 4–10 working days.

Step 9: Confirm It’s Updated

Go back to srd.sassa.gov.za after a few days to check if your updated info reflects.

How Long Does SASSA Take to Update Banking Details?

Once submitted, SASSA verifies your details with your bank and Home Affairs. It usually takes 5–10 working days, but during busy periods, it can take longer.

If you don’t get an SMS after 10 days:

Visit srd.sassa.gov.za
Call 0800 60 10 11 for help

Once approved, you’ll receive your R370 grant in the next payment cycle.

How to Change SASSA R370 Banking Details Without a Phone Number?

If you need to update your banking details for the SASSA SRD R370 grant but don’t have access to your registered phone number, you must go to a SASSA office in your area. Here’s what to do:

Step 1: Find Your Nearest SASSA Office

Use the official SASSA website or call the helpline 0800 60 10 11 to get the address and contact details of your nearest branch.

Step 2: Prepare the Required Documents

Bring these with you:

Your South African ID or valid refugee/asylum seeker permit (with a copy)
Proof of your banking account—stamped bank statement or letter from the bank
Any other documents related to your SRD application, if available

Step 3: Go to the Office in Person

Visit during office hours and request help with updating your banking details. Tell the staff that you can’t access your old phone number.

Step 4: Submit Your Information

Give the SASSA officer your ID and new banking info. They may ask you to complete a form to update your record.

Step 5: Identity Check

SASSA staff will check your documents and may ask extra questions to confirm it’s really you. This step is important to protect your grant.

Step 6: Receive Confirmation

After updating your info, the officer will give you a receipt or reference number. Keep this for follow-up in case of any delays.

Moya APP SASSA Change Banking Details in 2025

The Moya APP offers a fast and data-free method to update your SASSA SRD R370 banking details. Follow these exact steps:

Step 1: Download the Moya APP

Install the Moya APP from Google Play Store or Apple App Store.

Step 2: Register with Your ID Number

Open the app. Enter your 13-digit South African ID number and create a secure password.

Step 3: Open SASSA Account Details

Go to the main menu and select “SASSA Account Details.”

Step 4: Tap “Change Banking Details”

Choose the option to change your banking details.

Step 5: Enter Updated Bank Info

Input the following:

Bank name (e.g., Capitec, TymeBank, Postbank)
Account number
Branch code (6 digits)
Account type (savings or cheque)
Your full name (must match your bank account)

Step 6: Wait for Verification

Verification takes up to 10 business days. The app checks your details with SASSA and the Department of Home Affairs.