SRD SASSA Status

SRD SASSA Status Check is a simple tool to check your SASSA SRD R370 application result. Just enter your ID number and phone number, then click “Check Status”. If it doesn’t load, visit the official SASSA website at https://srd.sassa.gov.za/sc19/status for accurate updates.

Delays, missed payments, or incorrect details can affect your grant. By checking your SRD R370 Application status often, you can confirm if you’re approved, pending, declined, or need to fix something like banking info or identity verification.

How to Check SASSA SRD R370 Grant Status in 2025?

The SASSA SRD R370 grant continues to assist millions in 2025. If you’re waiting for approval or payment, checking your grant status is essential. Using your South African ID number and phone, you can track your application through seven official methods some require internet, while others work without airtime or mobile data.

1. Check Your SASSA Status Online (Quickest and Easiest)

Visit https://srd-sassastatus.com ,  a secure and reliable site connected to SASSA’s backend system.

Steps:

• Enter your South African ID number
• Input your registered cellphone number
• Click “Check My Status”

Your status result will appear immediately, showing if your application is approved, pending, declined, or if there’s a payment delay. This method is free, mobile-friendly, and offers real-time updates directly from the official SASSA database.

Why it works: It’s the most accurate and frequently updated method available.

2. Check SASSA Status via WhatsApp (Low-Data Option)

WhatsApp makes it easy to check your grant status even if you have limited data.

Steps:

• Save 082 046 8553 (SASSA official number) to your contacts
• Open WhatsApp and send the word “SASSA”
• Select “SRD Grant”, then choose “Status Check”
• Reply with your ID number

In seconds, you’ll get a message showing your R370 status, including payment dates and current application status.

Note: This method is ideal for smartphone users in low-data zones.

3. Check SASSA Status Using USSD (No Data Needed)

If you don’t have internet access, use the USSD option for quick results.

Steps:

• Dial *134*7737# or *120*3210# from your mobile
• Enter your ID number and registered phone number when prompted
• Follow the instructions on your screen

Your SRD R370 grant status will appear directly on your phone — no airtime or data required.

Tip: This is perfect for those living in rural areas or without smartphones.

4. Check SASSA Status via SMS (Simple and Offline)

Texting is another no-data way to stay informed about your SASSA status.

Steps:

• Send an SMS to 082 046 8553
• Format: “SASSA [your ID number]” (e.g., SASSA 9901015800086)
• You’ll receive a reply showing your grant status and payment update

This option is easy for older users or those who prefer SMS over apps.

5. Check SASSA Status by Phone (Speak to a Real Agent)

If you need help or want to talk to someone, you can call SASSA directly.

Steps:

• Dial the toll-free number: 0800 601 011
• Wait to speak to a representative
• Provide your ID number

You’ll get your grant status, and you can also ask about delays, payment issues, or reconsideration.

Best for: Users who prefer personal support or need to fix something on their application.

6. Check SASSA Status via Moya App (Data-Free App)

The Moya App offers a smart, app-based method to check your SRD status — and it works without using your mobile data.

Steps:

• Download the Moya App from the Google Play Store or Apple App Store
• Open the app and go to “Services” → “SASSA SRD Grant”
• Tap “Check Application Status”
• Enter your ID number and phone number

Your grant status will load in the app within seconds. This tool is especially useful for those who regularly use Moya for other services.

7. Check SASSA Status In-Person (Visit a SASSA Office)

If online or mobile options don’t work for you, visit the nearest SASSA office.

Steps:

• Bring your original ID document
• Speak to the consultant at the service counter
• Ask for your SRD R370 application status

You can also update details, request assistance, or inquire about grant delays. This option is recommended for complicated cases such as incorrect banking details, rejected applications, or unreceived payments.

Check SASSA SRD Grant Status on Official SASSA Website www.srd.sassa.gov.za

You can track your R370 grant status online through the official SASSA website, whether you’re a South African citizen, asylum seeker, or special permit holder. Each group follows different steps to check their application status.

SASSA Status Check for South African Citizens Process

• Visit the official SASSA SRD portal at https://srd.sassa.gov.za/sc19/status.
• Fill in your complete 13-digit South African identity document number.
• Provide your registered 10-digit cellphone number. Ensure you use the identical contact number from your original application.
• Select submit to access comprehensive monthly grant payment information.

This official status verification method remains reliable and user-friendly since SASSA directly manages the platform.

SASSA Status Check for Asylum Seekers and Special Permit Holders Process

SASSA maintains separate databases for South African nationals and foreign residents. Individuals with asylum documentation or special permits from Zimbabwe, Angola, or Lesotho must use dedicated verification procedures for their R370 benefits.

• Access the asylum seeker portal at https://srd.sassa.gov.za/asylum
• Asylum seekers should input their official file reference number in the designated field.
• Special permit holders must enter their passport identification number in the appropriate section.
• Include your registered 10-digit mobile contact number.
• Click submit to receive your unique Payment ID for monthly benefit collection at participating Pick ‘n Pay stores once approval is confirmed.

SASSA Status Check for R370 Payment Dates 2025/2026

Every month, SASSA publishes new payment schedules for the SRD R370 grant. You can easily check when your R370 grant arrives and view your SASSA SRD Balance using these quick steps:

• Press *120*3210# or *120*69277# from any mobile phone.
• Type in your ID number and the phone number you registered with SASSA.
• Alternatively, send a WhatsApp message to 082 046 8553.

When you see “pending” status, this tells you that SASSA hasn’t approved your R370 application yet.

How Can You Check Your SASSA SRD Grant Balance Using Your Phone?

You can quickly check your SASSA SRD R370 grant balance straight from your phone. Use these straightforward, no-cost methods to keep track of your available funds.

• Call the USSD Number
  • Dial *120*3210# and respond to the instructions.
  • If that doesn’t work, try *120*69277# instead.
• Provide Your Information
  • Type in your South African ID number when prompted.
• Get Your Balance
  • You’ll receive a text message showing your current grant balance.

Official SASSA Payment Amounts as of April 2025

Grant Type	Oct 2024 Amount	April 2025 Amount	Oct 2024 Increase	April 2025 Increase
Old-Age (60-74)	R2,190	R2,310	R10	R120
Old-Age (75+)	R2,210	R2,330	R10	R120
Disability	R2,190	R2,310	R10	R120
Care Dependency	R2,190	R2,310	R10	R120
War Veterans	R2,210	R2,330	R10	R120
Child Support	R530	R560	No increase	R30
Foster Care	R1,180	R1,250	No increase	R70

SRD SASSA Application Status Online Meanings

When you check your R370 status, you’ll encounter one of these results. Here’s what each status means and how to resolve any issues:

🔍 Awaiting Identity Verification:

• Meaning: New beneficiaries and applicants updating their details need biometric identity verification.
• Solution: Request the identity verification link and complete the ID verification process.

❌ Identity Verification Failed

• Meaning: SASSA faced problems while trying to verify your identity.
• Solution: Contact the Department of Home Affairs (DHA) for assistance.

⏳ Application Processing

• Meaning: SASSA is reviewing your application, checking your information, documents, and eligibility.
• Solution: Wait patiently while they complete their review.

🚫 Application Rejected

• Meaning: Your application didn’t meet requirements or contained errors, so SASSA declined it. You’ll receive notification explaining why.
• Solution: Address the rejection reason, then submit a fresh grant application.

📋 Application Pending / Resubmission

• Meaning: SASSA needs additional information or documents during their review.
• Solution: Follow notification instructions and provide missing information or documents.

✅ Application Complete

• Meaning: Your application process finished successfully. SASSA will verify your details monthly before approving grants.
• Solution: Use the SASSA status checker to monitor monthly payment dates.

🏦 Bank Details Pending

• Meaning: You haven’t selected a payment method in your application.
• Solution: Visit the official website and submit your bank details.

⚖️ Application Appeal

• Meaning: Your status changed after submitting an appeal following rejection.
• Solution: Wait for the appeal review process to complete.

🔄 Reapplication Pending

• Meaning: You haven’t filed a new application after getting rejected.
• Solution: Submit your SASSA R370 grant application again.

⏰ Period Pending

• Meaning: Shows a specific month like “Period March Pending” – SASSA received your reapplication but verification isn’t complete for that period.
• Solution: Keep checking your status regularly for updates.

🎉 Period Approved

• Meaning: Congratulations! SASSA approved your grant for a specific month.
• Solution: Monitor that month’s payment date – once it appears, your payment will be processed.

📉 Period Declined

• Meaning: Shows a specific month like “Period March Declined” – SASSA rejected your grant for that period.
• Solution: Don’t lose hope. You can still apply for reconsideration.

🛑 Canceled

• Meaning: Your application process stopped completely due to withdrawal, missing documents, or failing eligibility requirements.
• Solution: You can still reinstate your grant application.

SASSA Status Check Declined

Getting “Application complete” status means SASSA verified your information, but this doesn’t guarantee monthly payments. Your application faces monthly reviews to check if you qualify for that period’s grant. This monthly screening process can lead to your SASSA SRD grant getting declined.

Why Your SASSA SRD R370 Grant Gets Declined?

SASSA provides specific reasons when they decline your grant. Here are the common decline reasons you might encounter:

💰 means_income_source_identified

• What it means: You earn more than R624 monthly from some income source.
• Your next step: Verify your income details or wait until your earnings drop below the threshold.

🆔 identity_verification_failed

• What it means: Your identity records don’t match Department of Home Affairs data, often after updating personal information with DHA.
• Your next step: Contact DHA to sync your updated records with SASSA’s system.

📋 existing_sassa_grant

• What it means: You already receive another SASSA grant payment.
• Your next step: Choose between grants since you can’t receive multiple SASSA benefits simultaneously.

🎓 nsfas_registered

• What it means: You receive funding from the National Student Financial Aid Scheme.
• Your next step: Students receiving NSFAS aren’t eligible for SRD grants during study periods.

🏛️ self_exclusionary_response_found

• What it means: You receive grants exceeding R370 or live in government facilities.
• Your next step: Review your living situation and other benefit sources.

🏢 uif_registered

• What it means: You qualify for or receive Unemployment Insurance Fund benefits.
• Your next step: Apply for UIF benefits if you haven’t already – they provide better support.

👔 gov_payroll_registered

• What it means: You work for a government organization.
• Your next step: Government employees aren’t eligible since they have stable income sources.

📅 age_outside_range

• What it means: Your age fell outside SRD grant requirements for that specific month.
• Your next step: Wait until you meet age criteria again or explore other grant options.

📱 referred_linked_risk_mobile

• What it means: Someone submitted fraudulent applications using your phone number.
• Your next step: Change your mobile number and update your application details.

⚠️ referred_safps

• What it means: South African Fraud Prevention records show your identity linked to fraudulent activities.
• Your next step: Contact SAFPS to resolve fraud flags on your identity records.

When your SASSA status shows declined but you believe the reason doesn’t apply to your situation, you can appeal for reconsideration for that particular month.

SASSA Status Check Appeal Process

Think your SASSA application got unfairly declined? You can challenge this decision through an appeal process. Submit your appeal to the Independent Tribunal for Social Assistance Appeals (ITSAA) within 30 to 90 days after receiving the decline notice.

How to Submit Your SASSA Appeal?

• Go to the appeals portal at https://srd.sassa.gov.za/appeals/appeal
• Enter your South African ID number and registered mobile number
• Wait for the PIN code sent to your phone, then input this PIN on the website and press submit
• Choose the specific month you want to dispute
• Pick your appeal reason and click apply

That’s it! When ITSAA approves your appeal, they’ll reverse the decision and you’ll get your SRD grant payments. The review process typically takes 60 to 90 days for completion.

How to Check SASSA Appeal Status?

You can monitor your SASSA appeal progress using the same SRD appeals portal where you submitted your challenge. Type in your ID number and phone number, then press “Submit” to see your appeal status. The platform shows whether ITSAA approved, declined, or is still reviewing your appeal.

Alternatively, you can track your appeal status by phoning the SASSA helpline or visiting your local SASSA office with your ID document and application information.

SASSA Payment Not Received or Being Delayed

When your SASSA payment doesn’t arrive on time, several factors might cause this delay:

• Pending Bank Verification: SASSA is still reviewing and confirming your banking information.
• Processing Times: High application volumes during peak periods can slow down payment processing.
• Incorrect Details: Wrong banking information or personal details prevent successful transfers.
• Public Holidays or Weekends: These non-working days interrupt normal payment processing schedules.

What You Should Do: Double-check all your information is correct, use the online SASSA Payment status checker, and reach out to SASSA or your bank if delays continue beyond expected timeframes.

No More 3-Month Reapplications

SASSA changed their system in April 2024. You no longer need to reapply every three months for your SRD R370 grant. SASSA now automatically checks your eligibility monthly using your existing details.

Keep your income and banking information updated to avoid payment issues.

New Biometric Verification Required

Starting 7 June, 2025 all new SRD grant applicants must complete biometric verification. This helps SASSA prevent fraud.

Make sure you have your smart ID card ready before applying.

Official SASSA Contact Information

Need to reach SASSA for assistance or information? Use these direct contact channels:

• 📱 SASSA toll-free helpline: 0800 60 10 11
• 🏢 SASSA head office contact: (012) 400 2322
• 📧 Official inquiry email: [email protected]
• 🏛️ Head office location: SASSA Head Office Pretoria, 501 Pretorius St, Arcadia, Pretoria, 0007

You can locate your nearest SASSA office by checking their complete office directory across the country.