SRD SASSA Status

SASSA SRD R370 grant offers essential financial help to millions of South Africans facing unemployment and poverty. Keeping track of your grant status ensures that your payments arrive on time. Click on the below button it will take you to the official portal, then enter your ID Number and Phone Number, click submit. That’s it! Your SASSA Status whether Approved, pending, or declined will be shown.

This guide breaks down how to check your SASSA status in 2025, what each status means, and how to fix common issues that might delay your payment.

What is the SASSA SRD Grant?

The South African Social Security Agency (SASSA) launched the Social Relief of Distress (SRD) grant in 2020, during the COVID-19 pandemic. It’s a monthly payment designed to help unemployed South Africans cover basic living costs.

The grant, which started at R350, was raised to R370 in April 2024. With unemployment still around 33.2% in 2025, this support remains a lifeline for many households across the country.

How to Check SASSA SRD R370 Grant Status in 2025?

SASSA offers several simple ways to check your grant status. You can choose the one that’s easiest for you:

1. Check Your SASSA Status Online (Quickest and Easiest)

The quickest and most reliable way to check your SASSA SRD grant status is through the official SASSA website.

• Go to the official SASSA SRD portal: https://srd.sassa.gov.za/sc19/status
• Enter your 13-digit South African ID number
• Type in your registered 10-digit cellphone number (the one used for your application)
• Click “Submit”

Your current status will appear right away, whether it’s approved, pending, declined, or showing a payment delay. Since this information comes directly from SASSA’s system, it’s the most accurate way to stay updated.

Best for: People with stable internet who want quick results.

2. Check SASSA Status via WhatsApp (Low-Data Option)

If you’re low on data, WhatsApp makes checking your SRD status quick and simple.

Steps:

1. Save 082 046 8553 (SASSA’s official number) to your contacts.
2. Open WhatsApp and send a message saying “SASSA.”
3. Choose “SRD Grant,” then select “Status Check.”
4. When asked, reply with your ID number.

In a few seconds, you’ll get your current SRD R370 status, including approval updates and payment dates.

Best for: Smartphone users with limited data or slow connections.

3. Check SASSA Status Using USSD (No Data Needed)

No internet? No problem. You can check your status with a simple USSD code.

Steps:

1. Dial *134*7737# or *120*3210# on your phone.
2. Enter your ID number and registered phone number when prompted.
3. Follow the on-screen steps.

Your status will show directly on your screen — no airtime or data required.

Best for: People in rural areas or anyone using a basic phone.

4. Check SASSA Status via SMS (Simple and Offline)

You can also use a simple text message to see your status — no internet needed.

Steps:

1. Send an SMS to 082 046 8553.
2. Type your message as: SASSA [your ID number]
   (Example: SASSA 9901015800086)
3. Wait for a reply with your grant status and payment update.

Best for: Users who prefer texting or don’t use mobile apps.

5. Check SASSA Status by Phone (Speak to a Real Agent)

If you’d rather speak to someone, call SASSA’s toll-free number for help.

Steps:

1. Dial 0800 601 011.
2. Wait to speak to a representative.
3. Give your ID number for verification.

You can ask about payment delays, application problems, or reconsideration requests.

Best for: Elderly users, complex cases, or anyone who wants direct assistance.

6. Check SASSA Status via Moya App (Data-Free App)

The Moya App lets you check your SRD status without using mobile data.

Steps:

1. Download the Moya App from the Google Play Store or Apple App Store.
2. Open it and go to “Services” → “SASSA SRD Grant.”
3. Tap “Check Application Status.”
4. Enter your ID number and phone number.

Best for: Smartphone users who want app convenience without using data.

7. Check SASSA Status In-Person (Visit a SASSA Office)

If online or mobile options aren’t working, you can visit a SASSA office.

Steps:

1. Bring your original ID document.
2. Speak to a consultant at the service counter.
3. Ask for your SRD R370 application status.

Best for: Fixing banking details, ID verification issues, rejections, or ongoing payment problems. cases such as incorrect banking details, rejected applications, or unreceived payments.

Also, if you need to change your SASSA SRD R370 grant phone number, we’ve uploaded a separate step-by-step guide — be sure to check it out.

SASSA Status Check for Asylum Seekers and Special Permit Holders Process

SASSA uses a separate verification system for foreign residents. If you’re an asylum seeker or hold a special permit from Zimbabwe, Angola, or Lesotho, you’ll need to follow a slightly different process to check your R370 grant status.

Here’s what to do:

1. Go to the dedicated asylum portal: https://srd.sassa.gov.za/asylum
2. Enter your identification details:
   • Asylum seekers: Use your official file reference number.
   • Special permit holders: Enter your passport number.
3. Provide your registered 10-digit cellphone number (the same one used for your application).
4. Click “Submit.”

Once your application is approved, you’ll receive a unique Payment ID number. You can use this ID to collect your monthly R370 payment at participating Pick n Pay stores.

Important: Always use the asylum-specific portal instead of the regular SASSA portal for South African citizens. Using the wrong one can lead to delays or application errors.

SASSA R370 Payment Dates 2025/2026

For the SRD grant, payments typically process between the 20th and 27th of each month. The exact date varies by individual and region.

To check your specific payment date:

1. Use any of the SASSA status check methods
2. Dial *120*3210# or *120*69277# from your registered phone
3. Send a WhatsApp message to 082 046 8553

Important: Always verify your payment date before visiting collection points to avoid unnecessary trips. If the status shows “pending,” SASSA hasn’t yet approved your R370 application for that month.e “pending” status, this tells you that SASSA hasn’t approved your R370 application yet.

SASSA Payment Dates for 2025/2026

SASSA follows a structured payment schedule for all grant types throughout 2025 and early 2026. Below are the official payment dates when beneficiaries can expect to receive their funds:

Official SASSA Payment Amounts as of April 2025

Grant Type	Oct 2024 Amount	April 2025 Amount	Oct 2024 Increase	April 2025 Increase
SASSA Old-Age Grant (60-74)	R2,190	R2,310	R10	R120
Old-Age (75+)	R2,210	R2,330	R10	R120
SASSA Disability Grant	R2,190	R2,310	R10	R120
SASSA Care Dependency Grant	R2,190	R2,310	R10	R120
SASSA War Veterans Grant	R2,210	R2,330	R10	R120
SASSA Child Support Grant	R530	R560	No increase	R30
SASSA Foster Care Grant	R1,180	R1,250	No increase	R70

SRD SASSA Application Status Online Meanings

When you check your SASSA R370 status, you’ll see one of several status messages. Understanding what each status means helps you take appropriate action:

Status	Meaning	Solution
Application Processing	SASSA is reviewing your application, checking information, documents, and eligibility.	Wait patiently for the review to complete.
Awaiting Identity Verification	New applicants or those updating details need biometric verification.	Request the identity verification link and complete the ID verification process.
Identity Verification Failed	SASSA encountered problems verifying your identity.	Contact the Department of Home Affairs (DHA) to resolve identity issues.
Application Rejected	Your application didn’t meet requirements or contained errors.	Address the rejection reason, then submit a new application.
Application Pending/Resubmission	SASSA needs additional information during their review.	Follow notification instructions and provide missing information.
Application Complete	Your application process finished successfully. SASSA will verify details monthly before approving grants.	Use the status checker to monitor monthly payment dates.
Bank Details Pending	You haven’t selected a payment method in your application.	Visit the official website and submit your bank details.
Application Appeal	Your status changed after submitting an appeal following rejection.	Wait for the appeal review process to complete.
Reapplication Pending	You haven’t filed a new application after getting rejected.	Submit your application again.
Period Pending	Shows a specific month (like “Period October Pending”) – SASSA received your application but verification isn’t complete.	Check your status regularly for updates.
Period Approved	SASSA approved your grant for a specific month.	Monitor that month’s payment date.
Period Declined	SASSA rejected your grant for a specific period.	You can apply for reconsideration.
Cancelled	Your application process stopped completely due to withdrawal, missing documents, or failing eligibility.	You can reinstate your grant application if eligible.

Why Was My SASSA Status Declined After Saying “Application Complete”?

Getting “Application complete” status means SASSA verified your information, but this doesn’t guarantee monthly payments. Your application faces monthly reviews to check if you qualify for that period’s grant. This monthly screening process can lead to your SASSA SRD grant getting declined.

Why Your SASSA SRD R370 Grant Gets Declined?

SASSA provides specific reasons when they decline your grant. Here are the common decline reasons you might encounter:

means_income_source_identified

• What it means: You earn more than R624 monthly from some income source.
• Your next step: Verify your income details or wait until your earnings drop below the threshold.

identity_verification_failed

• What it means: Your identity records don’t match Department of Home Affairs data, often after updating personal information with DHA.
• Your next step: Contact DHA to sync your updated records with SASSA’s system.

existing_sassa_grant

• What it means: You already receive another SASSA grant payment.
• Your next step: Choose between grants since you can’t receive multiple SASSA benefits simultaneously.

nsfas_registered

• What it means: You receive funding from the National Student Financial Aid Scheme.
• Your next step: Students receiving NSFAS aren’t eligible for SRD grants during study periods.

self_exclusionary_response_found

• What it means: You receive grants exceeding R370 or live in government facilities.
• Your next step: Review your living situation and other benefit sources.

uif_registered

• What it means: You qualify for or receive Unemployment Insurance Fund benefits.
• Your next step: Apply for UIF benefits if you haven’t already – they provide better support.

gov_payroll_registered

• What it means: You work for a government organization.
• Your next step: Government employees aren’t eligible since they have stable income sources.

age_outside_range

• What it means: Your age fell outside SRD grant requirements for that specific month.
• Your next step: Wait until you meet age criteria again or explore other grant options.

referred_linked_risk_mobile

• What it means: Someone submitted fraudulent applications using your phone number.
• Your next step: Change your mobile number and update your application details.

referred_safps

• What it means: South African Fraud Prevention records show your identity linked to fraudulent activities.
• Your next step: Contact SAFPS to resolve fraud flags on your identity records.

When your SASSA status shows declined but you believe the reason doesn’t apply to your situation, you can appeal for reconsideration for that particular month.

How to Appeal a Declined SASSA SRD Status?

If you think your SRD application was declined by mistake, you can file an appeal within 30 to 90 days after receiving your decline notice.

How to Submit Your SASSA Appeal?

• Go to the official appeals portal: https://srd.sassa.gov.za/appeals/appeal
• Enter your South African ID number and registered phone number
• Wait for the PIN code sent to your phone
• Enter this PIN on the website and click submit
• Select the specific month you want to dispute
• Choose your appeal reason and click apply

For more details check our complete guide on How To Appeal for a Declined SASSA SRD R370.

How to Check SASSA Appeal Status?

Use the same SRD appeals portal where you submitted your challenge:

1. Enter your ID number and cellphone number.
2. Click “Submit” to see your appeal status
3. The system will show whether ITSAA has approved, declined, or is still reviewing your appeal.

You can also check your appeal status by calling the SASSA helpline or visiting your nearest SASSA office with your ID.

How to Receive Your R370 Grant Payment?

After your SASSA status check shows “Approved,” you’ll receive funds through your chosen payment method:

Via Bank Account

1. Funds transfer directly to your account 2-3 days after the payment date
2. Visit any ATM with your bank card
3. Enter your PIN code
4. Select “Withdraw” and choose the amount

Via SASSA Gold Card

You can withdraw payments from:

• Any ATM
• Shoprite
• Checkers
• Pick n Pay
• Boxer stores

Via Cash Send Service

If you selected this option, bring your ID number and registered phone number to:

• Shoprite
• Checkers
• Pick n Pay
• Boxer stores
• Usave
• Select OK Foods supermarkets

How to Check Your SASSA SRD R370 Grant Balance?

To know your current balance:

Via USSD:

1. Dial *120*69277# on your phone
2. Select “Check Balance”
3. Enter your 13-digit ID number and registered phone number
4. Your balance appears on screen

Via ATM:

1. Visit your bank’s ATM
2. Insert your SASSA card
3. Enter your PIN
4. Select “Balance Inquiry”

Troubleshooting Common SASSA Payment Issues

Payment Not Received or Delayed

If your SRD payment hasn’t arrived on time, several things could be causing the delay:

• Pending bank verification: SASSA may still be reviewing your banking details.
• Processing delays: High application volumes can slow down payment processing.
• Incorrect information: Wrong banking details can block successful transfers.
• Public holidays or weekends: Payments are only processed on working days.

What to do: Make sure all your personal and banking information is correct. Check your status online, and if the delay continues beyond the usual timeframe, contact SASSA or your bank for assistance.

Approved Status But No Payment

If your status shows “Approved” but you haven’t received payment, these factors might cause the delay:

1. Mobile verification failed – Update your contact details
2. Bank verification pending – Confirm your banking information is correct
3. Processing delays – High application volumes can slow the system
4. Public holidays – Non-working days can interrupt payment processing

What to do:

• Double-check all your information is correct
• Use the online status checker regularly
• Contact SASSA or your bank if delays continue beyond two weeks

Bank Details Pending Status

If your status shows “Bank Details Pending,” submit this information:

1. Bank name
2. Account number
3. Branch name
4. Account type

What to do: Update these details via the SASSA website, WhatsApp, or by visiting an office.

Long Pending Status

If your SASSA SRD application has been stuck in “pending” for a while, don’t worry — it’s normal. SASSA verifies every application through several government databases to confirm eligibility. These include:

1. Department of Home Affairs (DHA)
2. South African Revenue Services (SARS)
3. Unemployment Insurance Fund (UIF)
4. National Student Financial Aid Scheme (NSFAS)
5. Department of Social Development (DSD)
6. National Credit Regulator (NCR)
7. Fraud Risk Scoring System

Because of these checks, new applications can take 60–90 days to process.

Important Updates for SASSA SRD Grant in 2025

No More 3-Month Reapplications

Since April 2024, SASSA no longer requires applicants to reapply every three months. The system now automatically reviews your eligibility each month using the information already on file.

New Biometric Verification Required

Starting June 7, 2025, all new SRD grant applicants must complete biometric verification. This step helps SASSA reduce fraud and confirm each applicant’s identity. Make sure you have your smart ID card ready when applying.

SRD Grant Amount Increase

The SRD grant was raised from R350 to R370 in April 2024, offering a bit of extra support to beneficiaries during tough economic times.

SASSA SRD Grant Eligibility Criteria for 2025

To qualify for the R370 SRD grant, you must meet the following conditions:

1. Income: Earn less than R624 per month.
2. Citizenship: Be a South African citizen, refugee, or asylum seeker with valid documents.
3. Age: Be between 18 and 60 years old.
4. Household limit: Only one person per family may apply.
5. No other financial support: You must not be receiving UIF payments, NSFAS funding, or other government grants (except the Child Support Grant).

How to Apply for the SASSA SRD R370 Grant?

If you haven’t applied yet, here’s how to do it:

1. Go to the official SASSA website: srd.sassa.gov.za.
2. Choose your ID document type (South African ID or Asylum Seeker/Special Permit).
3. Enter your cellphone number to get a one-time PIN (OTP).
4. Fill in the application form with your personal details.
5. Select your payment method — bank account or retail pickup.
6. Upload any required documents.
7. Submit your application and wait for processing.

Official SASSA Contact Information

Need to reach SASSA for assistance or information? Use these direct contact channels:

• SASSA toll-free helpline: 0800 60 10 11
• SASSA head office contact: (012) 400 2322
• Official inquiry email: [email protected]
• Head office location: SASSA Head Office Pretoria, 501 Pretorius St, Arcadia, Pretoria, 0007

You can locate your nearest SASSA office by checking their complete office directory across the country.